"Customer" - its the all mighty at our shop
Customer has to leave happy and recommend us, for that we are all "ears"-let us know what would make you happy.
Thank you for supporting us and our planet.
Accepted payment methods
Returns & exchanges
Payment
Shipping
All items, except alchemy/custom requests and peelable glass painting, are shipped within 24hours of being paid. (we do not ship at weekends). We are in UK, (Europe) so our time is BST.
We would like to keep packing nice and easy, and kind on the planet. Where's possible, we love to use recyled packaging.
Insurance is always available, please convo us before paying. (it is also the only way we are lible for any lost or damaged items during transit)
Additional policies and FAQs
We can provide escrow services for items above $150(USD, at customers expense.
We use babylon software for our exchange rates, (whichs uses XE.com)
We can communicate in several languages:
Portuguese-Mother Tongue
English-2nd tongue-Fluent, written and spoken
Spanish-fair-written and spoken
French-Fair-written and spoken
Dutch-poor written and spoken
Italian Poor Written and spoken
Were we are not experts, we use Babylon Software to translate.
(want to know about babylon? drops us a convo, very handy for international sellers)